Lakshya Constructions & Interiors ("Lakshya Constructions", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website:
https://lakshyaconstructions.com/
By using our website, you acknowledge the practices described in this Privacy Policy.
About Us
Lakshya Constructions & Interiors is a construction and interior design company based in Alappuzha, Kerala, India.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request a consultation, submit an enquiry, or otherwise interact with our website.
Depending on the form or method you use, this information may include:
- First name and last name
- Email address
- Telephone or mobile number
- Address
- Landmark
- Occupation
- Project type
- Approximate budget
- Required area or approximate square footage
- Construction, renovation, interior, or other project requirements
- Any additional information you choose to include in your enquiry or message
You are not required to provide information unless it is necessary for the particular enquiry or service you are requesting.
Information Submitted Through Our Enquiry Forms
Our website contains enquiry and contact forms that allow visitors to provide information about their construction, architectural, interior design, renovation, or other project requirements.
When you submit an enquiry through these forms, the website prepares the information you entered as a message and redirects you to WhatsApp so that you can communicate with Lakshya Constructions.
The information may therefore be processed by WhatsApp and its applicable privacy practices once you leave our website and use the WhatsApp service.
We recommend reviewing WhatsApp's privacy policy before using WhatsApp to communicate with us.
How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and requests
- Contact you regarding your construction or interior project
- Provide consultations and information about our services
- Understand your project requirements
- Prepare or discuss potential project estimates or proposals
- Communicate regarding ongoing enquiries or services
- Improve our website, services, and customer experience
- Maintain records necessary for legitimate business purposes
- Prevent misuse, fraud, or unauthorized activity
We will use your personal information only for legitimate business and communication purposes.
Information Collected Automatically
When you visit our website, certain technical information may be processed automatically by your browser, web server, hosting provider, or third-party services used by the website.
Depending on the technical configuration of these services, this may include information such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website or page
- Date and time of access
- Basic technical information required to deliver and secure the website
We use this type of information primarily for website operation, security, performance, troubleshooting, and improving the user experience.
Cookies and Similar Technologies
Our website may use browser storage, caching, cookies, or similar technologies where required for website functionality, performance, security, or third-party services.
For example, the website uses a service worker that may cache certain website resources such as images to improve loading performance.
Third-party services embedded in or loaded by the website may also use their own cookies or similar technologies according to their respective policies.
You can control or disable cookies through your browser settings. However, disabling certain technologies may affect some website functionality.
Third-Party Services
Our website uses or may use certain third-party services to provide website functionality, content delivery, communication, mapping, or other technical features.
These may include:
Google Maps
The contact page contains an embedded Google Maps map showing our business location. When you interact with the embedded map, Google may process information in accordance with Google's own privacy policies and terms.
Google Fonts
Our website loads certain fonts from Google Fonts. When your browser requests these resources, Google may receive technical information associated with the request.
Content Delivery and JavaScript Libraries
The website uses third-party content delivery networks and JavaScript libraries, including services used to load libraries such as GSAP and Three.js.
These third-party providers may process technical information associated with requests made by your browser.
Our enquiry forms can redirect you to WhatsApp with the information you entered into the form so that you can send an enquiry to us.
Once you use WhatsApp, your interaction is also governed by WhatsApp's own terms and privacy policy.
AI Chat Assistant
Our website provides an AI-powered chat assistant that allows visitors to ask questions and interact with the website.
Because the underlying chatbot processing service may involve third-party technology, information entered into the chatbot may potentially be processed by the service used to operate the chatbot.
Please avoid entering passwords, payment information, government identification numbers, or other highly sensitive personal information into the chatbot.
The exact provider, storage practices, retention period, and processing location for chatbot conversations depend on the configuration of the chatbot service.
How We Share Information
We do not sell or rent your personal information to third parties for their own marketing purposes.
We may disclose information where reasonably necessary:
- To provide services or respond to your enquiries
- To third-party service providers that help operate our website or communication systems
- To technology providers used by features of our website
- When required by applicable law, regulation, legal process, or governmental authority
- To protect our rights, property, users, or the security of our website
- In connection with a business transfer, merger, restructuring, or similar transaction where legally permitted
Third-party providers may process information according to their own privacy policies and terms.
WhatsApp Communications
If you choose to contact us through WhatsApp, your communication will take place through WhatsApp's platform.
The information you send to us through WhatsApp may include your name, telephone number, email address, project information, address, budget, photographs, documents, or other information that you voluntarily provide.
We may use such information to respond to your enquiry and provide our services.
WhatsApp's handling of your information is subject to WhatsApp's own privacy practices.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
The actual retention period may vary depending on the type of information and the reason it was collected.
Information handled by third-party services, including WhatsApp or any technology supporting the website's AI assistant, may be retained according to those providers' respective policies.
Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website or third-party services.
Your Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- Request information about personal data we may hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Ask us to stop or restrict certain uses of your information where applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related complaint or concern
Some requests may be subject to legal, contractual, or other legitimate requirements.
To exercise an applicable privacy right, please contact us using the details provided below.
Children's Privacy
Our website is intended for a general audience and is not specifically directed at children.
We do not knowingly request or collect personal information from children for the purpose of providing services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
External Websites
Our website may contain links or connections to third-party websites and services, including social media platforms and WhatsApp.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised "Last Updated" date.
We encourage you to review this page periodically for changes.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
Alappuzha, Kerala – 688004
India
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.